Working with us, you have access to global reach to 2,200 ports with local expertise through our logistics Full Agency services. It is all about our high quality standard of operations, predictable pricing and dedicated on duty staffs to maximize your fleet’s utilization rate.
Full Agency
When localization is not sufficient to meet with Full Agency needs, we also provide:
- Reliable, predictable and professional guidance from logistics specialist.
- Comprehensive knowledge of cargo operations in areas of goods arrangement loading and discharge of specific commodity types.
- An easy and intuitive network directory, so you can quickly get in touch with our operations team from each port.
- Quality checked and trained agents with a set of key performance index to measure our service performance.
- Pre-agreed agency fees in selective ports.
- Professional Global Agents that handle all DA accounts and financial transactions.
- Solid connections with respective port authorities.
- Safe handling of your crew to secure the welfare of human resources.
OUR SERVICES
Pre-arrival Planning
We perform pre-arrival planning for your port calls, including co-ordination of vessel service, cargo operations and documentation.
All in-port services
We perform all in-port services needed, like vessel boarding, monitoring of vessel operations and coordination of booked services such as tank cleaning.
Post departure follow up
We perform thorough informative follow-up with communication with regards to cost and disbursement of accounts.
Ship Clearance
Relevant authority experience includes :
- Tanjung Pelepas
- Marine Department
- Imigresesn
- Kastam DiRaja
- Hault Department